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Privacy Policy

Effective Date: 21 April 2026

Company: WellHome MM2H Sdn Bhd (MOTAC Licence MM2H0591)

Address: C33-5.5, Jaya One, Jalan Universiti, 46200 Petaling Jaya, Selangor, Malaysia

1. Information We Collect

When you use our website or contact us, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Nationality and country of residence
  • Family composition (for MM2H assessment)
  • Programme interest and consultation preferences
  • Any additional information you voluntarily provide in forms or messages

2. How We Use Your Information

We use your personal information to:

  • Respond to your consultation requests
  • Assess your eligibility for MM2H and related programmes
  • Provide programme recommendations tailored to your profile
  • Communicate updates about your application or relevant MM2H policy changes
  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Sharing

We may share your information with trusted third parties only when necessary to fulfil our services:

  • Malaysian government agencies (MOTAC, KDN) as required for visa applications
  • Panel banks for Fixed Deposit placement (with your consent)
  • Legal and tax advisors engaged on your behalf
  • Technology service providers (hosting, form processing) who are contractually bound to protect your data

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. Our website is hosted on Netlify, which maintains SOC 2 Type II compliance. Form submissions are encrypted in transit and at rest.

5. Cookies and advertising measurement

We use essential cookies for language preference and session management.

On our paid-search landing pages we also use Google Tag Manager and Google Ads measurement to understand which campaigns lead families to enquire. When you visit a landing page from a Google ad, we may store your Google Click Identifier (gclid) and standard campaign parameters (utm_source, utm_medium, utm_campaign, etc.) in a cookie for up to 90 days so that, if you submit the lead form, we can attribute the enquiry to the correct campaign.

Advertising and analytics cookies stay denied by default under Google Consent Mode v2. They are only enabled if you press Accept all in the cookie banner shown at the bottom of the page. You can decline at any time, in which case we record only the limited aggregated signals that Consent Mode emits without cookies.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at info@wellhomemm2h.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g. WhatsApp, WeChat, Google Maps). We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:
WellHome MM2H Sdn Bhd
Email: info@wellhomemm2h.com
Phone: +60 12-339 1260